Troubleshooting

Common issues

Issue	What to check
Keeps returning to login or stalls on session validation	Reauthenticate on the accounts host and verify the session is still valid for the current domain.
Access denied or unauthorized page	Confirm the user has the right profile and that the current workspace is the intended one.
Missing sidebar items	Those modules usually do not appear unless the related permissions are granted.
Settings page unavailable	Check for `settings:view` and, for advanced tabs, global owner access.
Wrong times on bookings	Confirm the workspace timezone and whether staff are interpreting local time correctly.
Public widget shows no availability	Review service status, valid sessions, cutoff settings, look-ahead range, and capacity rules.
Invitation or verification link expired	Generate a fresh invitation or resend the verification code.